PREDAORY PROTECTION

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Privacy Policy

1. Introduction

Welcome to Alpha 24-7 (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) of South Africa and General Data Protection Regulation (GDPR), where applicable.​This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.alpha24-7.co.za or engage with our services.

2. Information We Collect

We may collect the following types of personal and non-personal information:

2.1 Personal Information (Collected With Consent)

We collect personal data when you voluntarily provide it to us, such as when filling out contact forms, requesting services, or subscribing to updates. This may include:

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

This data helps us analyze website traffic, improve functionality, and enhance user experience.

2.3 Cookies & Tracking Technologies

Our website uses cookies to enhance usability and track visitor interactions. You can control or disable cookies via your browser settings. For more details, please review our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:
✅ To respond to your inquiries and provide requested services
✅ To improve our website’s performance, security, and user experience
✅ To send important updates regarding services, security alerts, or policy changes
✅ To conduct risk assessments and enhance security measures
✅ To comply with legal and regulatory requirements
We DO NOT sell, trade, or rent personal data to third parties.

4. Sharing & Disclosure of Information

We may share your data in the following circumstances:

5. Data Security Measures

We implement strict security measures to protect personal data, including:
🔒 Encryption & Secure Servers – Protecting stored and transmitted data
🔒 Access Controls – Limiting access to authorized personnel only
🔒 Regular Security Audits – Identifying and mitigating potential vulnerabilities
 However, no method of data transmission is 100% secure, and users provide information at their own risk.

6. Data Retention Policy

We retain personal information only for as long as necessary to fulfill business, legal, and security obligations. When no longer needed, data is securely deleted or anonymized.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

✔ Access & Correction – Request access to personal data and correct inaccuracies.
✔ Data Deletion – Request deletion of your data (subject to legal exceptions).
✔ Opt-Out of Communications – Unsubscribe from marketing emails or notifications.
✔ Object to Processing – Restrict or object to certain data uses.
 
To exercise these rights, please contact us at admin@alpha24-7.co.za.

8. Third-Party Links & External Content

Our website may contain links to third-party websites. Alpha 24-7 is not responsible for their privacy practices or content. We encourage users to review external privacy policies before sharing information.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for removal.

10. Changes to This Privacy Policy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for removal.

11. Contact Information

For questions regarding this Privacy Policy or your personal data rights, please contact us:
📧 Email: admin@alpha24-7.co.za
📍 Address: 27 Hibiscus Street,
                        Wilro Park,
                        Johannesburg,  1724
                        Gauteng

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Terms and Conditions

Legal Disclaimer

1. Introduction

Welcome to Alpha 24-7 (“we,” “our,” or “us”). By accessing and using this website (www.alpha24-7.co.za), you acknowledge and agree to the terms of this disclaimer. If you do not agree with any part of this disclaimer, please discontinue use of our website immediately.

We may collect the following types of personal and non-personal information:

2. No Warranties & General Information

The content on this website is provided for informational purposes only and does not constitute professional advice. While we strive to keep information accurate and up to date, Alpha 24-7 makes no guarantees, express or implied, regarding the accuracy, completeness, or reliability of any information provided. Your use of the information is solely at your own risk.

3. Security & Liability Disclaimer

Alpha 24-7 provides specialized security services, including:

While we employ industry best practices and advanced security measures, no security service can provide absolute protection against crime, emergencies, or unforeseen threats. Alpha 24-7 shall not be held liable for any loss, injury, or damages resulting from security breaches, criminal activities, or reliance on our services. Clients are encouraged to take additional precautions as needed.

4. Third-Party Links & External Content

This website may contain links to third-party websites for informational purposes. Alpha 24-7 does not control or endorse the content, policies, or accuracy of these external sites. We are not responsible for any loss, damage, or issues arising from your use of third-party websites.

5. Intellectual Property

All content, including text, images, logos, and branding elements on this website, is the property of Alpha 24-7 unless otherwise stated. Unauthorized reproduction, distribution, or use of any material without prior written permission is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Alpha 24-7, its directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Clients acknowledge that security services are inherently risk-based, and no guarantees of complete protection can be made

7. Changes to This Disclaimer

We reserve the right to update or modify this disclaimer at any time. Changes will be effective immediately upon posting to this website. It is your responsibility to review this disclaimer periodically for updates.

8. Contact Information

For any inquiries or concerns regarding this disclaimer, please contact us:
📧 Email: admin@alpha24-7.co.za

Website ​Accessibility Statement

This statement was last updated on 26th March 2025.
Alpha 24-7 is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to make our website (www.alpha24-7.co.za) as accessible and user-friendly as possible, in compliance with relevant accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

2. Accessibility Features

To improve the experience for all visitors, we have implemented the following features:
✅ Keyboard Navigation: Our website can be navigated using a keyboard for users who cannot use a mouse.
✅ Alternative Text (Alt Text): We provide descriptive alternative text for images and non-text content.
✅ Readable Fonts & High Contrast: Text is presented in legible fonts, with sufficient color contrast for better readability.
✅ Resizable Text: Users can increase text size using browser settings without loss of content or functionality.
✅ Screen Reader Compatibility: Our website is designed to be compatible with screen readers and assistive technologies.
✅ Accessible Forms: Our contact and inquiry forms are structured to support users with disabilities, including proper labeling and keyboard accessibility.
✅ Skip Navigation Links: We provide skip-to-content links to allow users to bypass repetitive navigation elements.

3. Ongoing Improvements

We continuously review and improve our website accessibility by conducting audits, implementing updates, and ensuring that new content meets accessibility standards.

4. Third-Party Content & Limitations

While we strive for full accessibility, some third-party content (such as embedded maps, videos, or external links) may not be fully accessible. We encourage third-party providers to adhere to accessibility best practices.

5. Accessibility Compliance Standards

This website aims to comply with:

6. Updates to This Statement

We may update this accessibility statement as we enhance our website. The latest version will always be available on this page.

Requests, issues, and suggestions

We welcome feedback on how we can further improve accessibility. If you encounter any issues accessing content on our website, please let us know:
📧 Email: admin@alpha24-7.co.za
📍 Address: 27 Hibiscus Street,                        
                       Wilro Park,                        
                       Johannesburg, 1724                        
                      Gauteng
We aim to respond to accessibility-related inquiries within [insert response time, e.g., 2-5 business days] and will work to resolve any issues promptly.